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Source: Luke Filipowicz / iMore
WhatsApp is testing a change to its WhatsApp Business service that will allow companies to change the name of the devices that are linked to their accounts — and the feature will be free for all.
The ability to rename devices was initially thought to be part of the upcoming WhatsApp Premium business subscription offering, but WABetaInfo now reports that the feature is going live for all beta testers now.
As you can see in this screenshot, we are now able to rename linked devices: this is possible immediately after linking a new device to our WhatsApp account, or you can also rename it later by opening WhatsApp Settings > Linked Devices > Device > Name.
The ability to assign a custom name to our linked devices is another business tool to help businesses understand who the device belongs to, and it is not available to standard WhatsApp accounts.
There is still no telling when we can expect this feature to be made available to all WhatsApp business users, but the ability to rename devices could be an important one for all.
WhatsApp is already one of the best iPhone tools for businesses that want to be able to offer customer support via an app and environment that they are already familiar with and comfortable using. Changing the name of a device might not seem a huge deal on the face of it, but it’s another addition that will be seen as a notable quality of life improvement by those who need it.
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